Delivery App Design and Development

In the Saudi market, a delivery app for a single store or restaurant costs SAR 50,000 to 150,000, and multi-store delivery platforms SAR 80,000 to 400,000 depending on features. Add monthly running costs for servers, maps and messaging. We send a detailed written quote within 24 hours. It shows what each app and panel includes, with running cost estimates at different order volumes.

The first release usually needs 12 to 20 weeks, because the system includes three apps or interfaces and an admin panel. Own delivery for a single store is faster than a multi-store platform. The timeline and deliverables are written into the contract: on-time delivery, guaranteed. We recommend starting the payment gateway and app store account processes in week one so they do not delay the launch.

We build platforms with a similar idea: customer, store, driver and commissions, but with your own design and code. We do not recommend copying every feature of the big apps at the start; they were built over years by large teams. We start with what your specific market needs, then expand. A new platform's real advantage is usually focusing on a city or category the big apps do not serve well.

Usually, yes. Drivers need completely different screens: accepting orders, navigation, proof of delivery and an earnings statement. It can be a standalone app or a role inside the same app, and we suggest what fits your number of drivers and how they work. Freelance drivers need clear earnings and settlement screens, while dedicated branch drivers need a simple order list.

We connect a local payment gateway that supports mada, credit cards and Apple Pay, and can add STC Pay, Tabby, Tamara and cash on delivery. Activating the gateway requires a commercial registration and a bank account in your business's name, and we help with the process. Sales proceeds go straight to your account from the payment gateway, not through an intermediary account.

Yes, if the POS system offers an integration interface. Orders go straight to the kitchen or cashier without manual entry, and product availability updates automatically. We review your system during analysis and set out the integration method in writing. If the system does not allow it, orders are shown on a screen or tablet in the kitchen as a practical alternative.

The code, accounts and servers are entirely yours, and we take no commission on your orders. What you pay monthly is the running cost, directly to the service providers, plus the maintenance contract if you choose one. That makes your cost per order fall over time, unlike big platform commissions that remain a fixed share of every order.

According to your model: a flat fee per zone you draw on the map, a fee by actual distance, or free above a set order value, with optional surcharges at peak times. All of it is configured from the admin panel without development. The fee is shown clearly to the customer before they confirm, because surprise delivery fees are one of the top reasons for abandoned carts.

We design the infrastructure to scale with load, and test it before launch by simulating order volumes above your expectations. We monitor performance at peak times and suggest scaling up resources temporarily during seasons instead of paying for them all year. Alerts reach the technical team when response times slow or errors rise, before customers notice.

Yes, and it is a sensible way to test demand before the full investment. You can start with a simple web store or an organised WhatsApp ordering channel with a panel for assigning orders to drivers, then build the customer app once repeat order volume is proven. We design the first phase so its data and server carry over to the app later.

We add a rating for the order and the driver after delivery, and a complaints channel linked to the order number that reaches the admin panel with the full journey details: acceptance, preparation, pickup and delivery times. That makes complaint handling data-driven and reveals which stores or drivers need follow-up.