A Field App for Your Sales Reps and Technicians

In the market, basic field apps start at around SAR 35,000, while full apps that work offline and include collections and custody range from SAR 70,000 to 170,000. The biggest price factors are offline capability, accounting integration and the number of roles. We send a written quote within 24 hours. It details what each role and screen includes, so you do not discover later that collections or printing are out of scope.

Yes, if it is in scope, and we recommend it for most field teams. The app stores orders, reports and photos on the device and syncs them automatically when the connection returns, resolving conflicts if the same record was edited from the office at the same time. The rep sees a clear indicator that some data has not been sent yet, so they never assume an order went through when it did not.

We design tracking to run during working hours or during visits only, depending on your policy, with the employee informed. That meets management's need for oversight, respects privacy and the Personal Data Protection Law, and saves battery. Tracking can switch off automatically outside working hours and on leave, with a log showing when tracking was active and who viewed the data.

Yes, through a portable Bluetooth printer, or by sending the invoice digitally via WhatsApp or SMS. If invoices are issued from your accounting system connected to ZATCA's Fatoora platform, the app sends the order to it and receives the approved invoice. That keeps e-invoicing in one approved system, and reps never issue invoices outside it.

Yes, if the system offers an API or another secure integration method. We connect customers, price lists, inventory, orders and collections, so nobody enters data twice. We review your system during analysis and write the integration method into the scope. If your system does not allow direct integration, we propose a practical alternative such as scheduled export and import until it does.

Off-the-shelf software is faster and suits a standard process, but you pay a per-user subscription and adapt to its logic. A custom app matches your business exactly, connects to your systems, and the code is yours with no per-user fees. We tell you honestly if a ready-made solution is enough. The right comparison is the three-year cost including subscriptions and changes, not just the starting price.

Usually 8 to 14 weeks, including analysis with your field team, design, staged development and a pilot with a small team. The timeline is written into the contract with a delivery schedule: on-time delivery, guaranteed. The most important part, such as visits and reports, can go live first, with collections and custody added in a second phase.

Yes. We build permissions so each branch manager sees only their team, while head office sees the full picture. Price lists, stock and targets can be set per branch or region. Reports roll up figures at branch, region and company level, so you compare branch performance without compiling files by hand.

That is the biggest risk, which is why we involve a rep or technician in the design, make daily tasks fast, and pilot with a small team before rolling out. We provide short Arabic video training that can be replayed for any new hire. We track actual usage in the first weeks and adjust the screens the team avoids instead of forcing them on it.

Yes, and we test it on the devices your team actually carries, not just the latest phones. We compress images before upload and reduce battery and data usage, because reps spend their whole day in the field. If the company provides standard devices, we tune the app for them and can lock the device to work apps.

Yes, as an optional add-on: a link or simple portal where the customer sees the visit time, the technician's name and estimated arrival, and receives the completion report and photos afterwards. They can also open a ticket themselves from the portal or WhatsApp, and it goes straight into the dispatch queue with no manual entry.