Laundry Management System with a Pickup and Delivery App
A laundry management system runs each order from drop-off to collection: items logged by type and service, a tag for every piece, order status from washing to ironing to ready, tax invoices that meet e-invoicing requirements, and a WhatsApp message to the customer when the order is ready. It can include a customer app for pickup and delivery and an app for the driver. We build it for multi-branch laundries and for anyone launching a delivery laundry service. Implementation takes 8 to 14 weeks, and custom systems with us start from SAR 18,800 depending on branches and apps. You get a written quote within 24 hours.
- Starting from
- SAR 18,800
- Quote
- Written, within 24 hours
- Timeline
- 8–14 weeks
- Ownership
- The code is yours
- Delivery
- On the agreed date
On this page
Who is this for?
- Multi-branch laundries that want shared prices and reporting
- Central laundries receiving from several drop-off points
- Delivery laundry businesses running on an app and drivers
- Laundries serving hotels, restaurants and hospitals under contract
What you get
Item-level intake
The item type and service (wash, iron, dry clean) chosen with automatic pricing, and stains or damage noted with a photo.
A tag for every piece
A tag with the order number travels with each piece through every stage, so the customer’s items come together complete at collection.
Order status
Received, washing, ironing, ready, delivered. The customer gets a WhatsApp message when the order is ready.
Pickup and delivery
Pickup requested from the app or a WhatsApp link, orders assigned to drivers by district, and delivery confirmed.
Subscriptions and bundles
Monthly bundles by number of pieces or prepaid value, a balance deducted with each order, and automatic renewal.
Business contracts
Special prices for hotels and restaurants, and the month’s orders combined into one invoice with a statement.
E-invoicing and payment
Tax invoices that meet ZATCA’s requirements, and payment with mada, Apple Pay or cash on delivery.
Branch reports
Orders and revenue per branch and day, late orders, and items left uncollected for a long time.
Where a laundry loses money
A lost piece you had to compensate for, a customer who came to collect and found the order not ready, clothes left on the rail for months with nobody asking for them. These are small losses that repeat every day, and none of them shows up in a report when the work runs on paper.
The system gives every piece a trail: who received it, in what condition, and where it is now. It messages the customer when the order is ready, so there is less waiting and fewer calls, and the manager sees what is late and what hasn’t been collected.
Delivery laundry: the app and the driver
Customers in the big cities prefer their clothes to be picked up from home and brought back. But a delivery service needs organisation: pickup slots, drivers assigned by district, and delivery confirmed without disputes.
- A customer app to request pickup, choose a slot and pay
- A WhatsApp order link for customers who don’t want to install an app
- A driver app with pickups and deliveries ordered by district
- Delivery confirmed with a photo, and the customer notified at every stage
Ready-made POS or a custom system?
A single laundry with walk-in customers is usually well served by ready-made cloud POS software, and some products support service businesses. Try it before you think about a custom system.
A custom system makes sense when you want your own brand in a customer app, a central laundry serving branches and drop-off points, or subscriptions and business contracts with their own logic. You own the code and the data, and you pay no commission on each order.
E-invoicing and payment
Invoices issued by the system are built to meet ZATCA’s e-invoicing requirements, including Phase 2 integration when your business is in scope. Customers receive their invoice on WhatsApp instead of paper.
Payment can be taken at drop-off or collection, in cash, with mada or Apple Pay, or from a subscription balance. We connect a licensed payment gateway of your choice based on its fees and terms.
Launch plan
We start with the branch system: intake, tags, statuses and invoicing, and run it in one branch until staff are used to it. Then we roll it out to the branches, then launch the app and delivery.
This order reduces risk: don’t launch a customer app before your internal operations are under control. The delivery date for each stage is written into the contract, and payments are tied to stages.
Our commitments
You own the code
Source code, accounts and domain are in your organisation’s name from day one.
Written scope and contract
Scope, milestones and price are agreed in writing before the first line of code.
On-time delivery, guaranteed
The delivery date is written into the contract, and we keep it at every milestone.
Fast technical support
A team that responds quickly after launch and fixes any issue in production.
How we work with you
- 1
Free discovery session
30 minutes with an engineer to understand your needs and how you work.
- 2
Written proposal within 24 hours
Clear scope, milestones, timeline and a price in SAR, with no obligation.
- 3
Contract and staged payments
You pay in stages tied to deliveries, not everything upfront.
- 4
Delivery with weekly reports
Follow progress in the client portal and review every milestone before sign-off.
- 5
Launch, training and support
We launch on schedule, train your team and stay with you with fast support.
Request a quote
Tell us what you need for “Laundry Management System and App” and a specialist will send a written proposal with scope, timeline and price within 24 hours.
Frequently asked questions
How much does a laundry system and app cost?
Cloud POS subscriptions run at SAR 19–999 a month, a custom system costs SAR 18,800–37,500 in the market, and a platform with customer and driver apps SAR 30,000–70,000. We send our quote in writing within 24 hours.
Does the system track every piece?
Yes. Each order has a number printed on a tag that travels with every piece, and the order status is recorded at each stage, so the customer’s items come together complete at collection and any shortfall shows immediately.
Does it message customers when the order is ready?
Yes. Customers get an automatic WhatsApp message when the order is ready, with the invoice and a payment link if unpaid, and a reminder if the order stays uncollected.
Does it support monthly subscriptions?
Yes. You define bundles by number of pieces or prepaid balance, the balance is deducted with each order, and the customer gets a reminder before the bundle runs out.
Does it suit a laundry serving hotels and restaurants?
Yes. Each business client has its own price list, the month’s orders are combined into one invoice with a statement, and the client can see its orders in a dedicated portal.
Are the code and the app in my name?
Yes. The source code, the database and the store accounts are in your company’s name and the contract says so. After launch you get fast technical support.
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Ready to start?
Send us your idea on WhatsApp and get a written proposal with scope, timeline and price within 24 hours.
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