Medical Laboratory Information System (LIS)

In most labs without a dedicated system, a result is written twice: once from the analyser screen to paper, and again from paper into the reporting software. Every manual copy is a chance for a wrong number, and in a lab a wrong number is not a detail.

At reception the same question repeats all day: is this patient’s result ready? A lab system puts the answer on screen and sends the result to the patient automatically once it is validated, so staff can get on with the actual work.

Many modern analysers can send results automatically to a lab system using protocols that are standard in the sector. We review your analyser list and models with you at the start and agree which can be interfaced directly, which need middleware from the vendor, and which will stay on manual entry.

We usually start with the highest-volume analysers, because they save the most time and remove the most errors, then add the rest in stages. The cost of any middleware or vendor licence is stated separately before you sign.

Invoices issued by the system are built to meet ZATCA’s e-invoicing requirements. For electronic health insurance claims and official health platforms, we review which ones apply to your business and integrate where the authority offers an interface and the required accreditation is in place.

Patient data is always kept under strict permissions with an access log, because it is sensitive health data, and we design the system with the Kingdom’s personal data protection requirements in mind.

Patients now expect to book and receive their results on their phone. We add the parts of this layer that fit the size of your lab:

There are strong ready-made lab systems, and some suit a small lab that wants to start quickly. Compare them on interfacing with the analysers you own, Arabic reports, and data export if you want to leave later.

A custom system suits a lab with its own way of working: several branches and collection points, contracts with clinics and companies at different prices, extensive home collection, or a link to the medical centre’s system. You own the code and the data, with no fee per user.

We start with registration, barcodes, results, validation and reports, because that is the cycle every sample goes through. Then we interface the analysers one by one, then insurance and home visits. We run the system alongside your current process for a short period until the departments trust the numbers.

We train lab technicians and reception on the screens and hand over a short guide for each role. The delivery date is in the contract, and payments are tied to delivery stages.