Recruitment Office and Manpower Agency Management System

What eats recruitment staff time is not the procedures themselves but answering clients: where is the request, when will the worker arrive, why the delay? When the information is split between a spreadsheet and a WhatsApp group with the overseas agency, every answer becomes a search.

The system shows every request’s status on one screen and updates the client automatically at each stage. Calls drop, and the manager sees late requests before the client complains.

Official recruitment procedures in the Kingdom go through the approved government platforms, including Musaned for domestic labour. Our system does not replace them and does not claim to: it is your internal record that ties together the request, the client, the overseas agency, the payments and the stages.

We don’t promise an automatic link with any official platform unless the platform offers one on its own terms. Whatever is not linked automatically is recorded in the system with its reference number and date, so the file stays complete in one place.

We start with the cycle every request goes through and add the rest once the team is used to the system:

A manager wants numbers, not impressions: how many requests are open and at which stage, the average time from contract to arrival by nationality and overseas agency, the return rate, and the amounts collected and outstanding.

These reports show the slowest overseas agency, the staff member whose requests run late, and the most requested nationality this season, so decisions rest on data.

If your requests are few and the process simple, a ready-made CRM with customised stages may be enough at first. But recruitment has its own logic: CVs shown to clients, overseas agencies with amounts due, guarantee and replacement periods, and hourly rental at some companies.

A custom system is built on your own process, you own its code and data, and you pay no fee per user or branch. It can later grow with a client app or a portal for overseas agencies.

Worker and client files contain personal data and identity documents. We design the system with permissions per role, so reception staff don’t see financial amounts and an overseas agency sees only its own requests.

Every change is logged by name and time, documents are kept in secure storage, and the design takes the Kingdom’s personal data protection requirements into account.