How Much Does a Telemedicine App Cost in Saudi Arabia in 2026?

A remote consultation looks like a video call between a patient and a doctor, but the call is the smallest part of the project. Around it sits a whole journey: the patient picks a specialty, a doctor and a time, pays, states the reason for the visit and enters a waiting room. The doctor sees their schedule and the patient’s file, runs the consultation, writes notes and issues advice, a prescription or a test request. Management follows schedules, payments and reports.

The project therefore has three parts: a patient side on mobile or web, a doctor side that works well on a computer because the doctor types during the consultation, and an admin panel. Quotes differ in how deep each part goes, and on one question that changes the price a great deal: is this a platform for your clinic and your doctors, or a platform where doctors from different organisations sign up?

These decisions move the number more than the count of screens. Some are medical and regulatory before they are technical, so settle them with your medical management first:

A practical first version for a clinic or complex: booking with a specific doctor, online payment, a reminder, a video consultation room that runs in the browser with nothing to install, a form where the doctor writes notes and advice, a consultation history for the patient, and an admin panel for schedules and payments. On the web this usually costs SAR 30,000–90,000, the range for custom booking platforms, and it is enough to start and measure uptake.

What can wait: mobile apps, on-demand consultations, text chat, subscriptions and packages, and insurance integration. What cannot wait: permissions, access logs and encryption, because adding them after launch touches every part of the system. Adding a patient app and a doctor app moves the project into the mid-size app range of SAR 60,000–170,000.

Providing healthcare remotely is a regulated activity, with licences and requirements for the facility, the practitioners and the service itself, set by the Ministry of Health and the relevant authorities. These requirements change, and we are a software company that gives neither legal nor medical advice. Check with the regulator or a qualified adviser before you commit a budget, because the requirements may determine what can be offered remotely in the first place.

Patient data is among the most sensitive there is, and in Saudi Arabia it falls under the Personal Data Protection Law and the health sector’s own regulations. Technically, ask for these in any quote: encryption in transit and at rest, permissions that let reception staff see the appointment but not the diagnosis, a log of everyone who opened or edited a file, tested backups, and hosting in the region on request. Decide with your adviser whether video consultations are recorded, where they are stored and how long they are kept.

If integration is required with national platforms or with insurers, it comes with requirements and approval from the owning body, and it is priced as a separate item once those requirements have been studied.

The quickest start is to hold the consultation over a general video meeting service and take bookings on your website. That costs little, but it leaves payment, the file and the prescription outside any system, and it may not meet the regulator’s requirements for health data, so confirm that before you rely on it. There are also hosted clinic systems that include a remote consultation module, which suit those already using them to run the clinic.

Custom development suits those who want the experience under their own name and control: a patient journey designed for their specialty, a link to the existing clinic system, hosting in a location they choose, and data they own. It suits a multi-doctor or multi-facility platform even more, because ready-made solutions do not cover commissions, settlements and doctor approval. Whichever you choose, ask: can I export patient and consultation data if I change systems?

Video calls are billed by the minute by video communication providers, so the bill grows with every consultation. Ask for a written estimate at 300 consultations a month and at 3,000. Add verification and reminder messages, payment gateway fees, and hosting, which costs more if you require the data to stay inside the Kingdom or the region.

Set aside 15% to 20% of the build cost each year for maintenance, and technical support that covers the doctors’ working hours: a consultation that does not start on time because of a technical fault costs you the patient and the doctor’s confidence together. The largest non-technical item is training doctors and reception staff, and introducing the service to your existing patients.

Ask for a complete test consultation from two phones: booking, payment, the call, the doctor’s notes and what the patient receives afterwards, and try it on a weak mobile network. At Fortune Code we start with a written scope and a contract, payments tied to delivery, a written delivery date that we keep, and fast technical support after launch. The code and accounts are yours, we sign an NDA on request, and we send a written proposal within 24 hours.