A digital employee for clinics that answers patients and books appointments around the clock
A digital employee for clinics is an AI agent on the clinic’s WhatsApp, website and phone line. It answers patients’ questions about services, prices, doctors and opening hours, books the appointment in the clinic’s system, sends the reminder, and hands urgent cases and complaints to reception with a summary of the conversation. It suits clinics, medical centres, dental and aesthetic practices that miss evening and weekend messages. Delivery usually takes 3 to 6 weeks, and projects of this kind start in the market at about SAR 20,000. You can try a demo clinic employee now on the /try page, and we send a written quote within 24 hours.
- Quote
- Written, within 24 hours
- Timeline
- 3 to 6 weeks
- Ownership
- The code is yours
- Delivery
- On the agreed date
On this page
Who is this for?
- Clinics and medical centres that get more WhatsApp messages than reception can answer
- Dental, dermatology and aesthetic practices whose patients book mostly in the evening
- Clinics that lose appointments because patients forget and nobody reminds them
- Centres with several branches and doctors that need bookings routed without mistakes
What you get
Booking inside the conversation
It shows the doctor’s and the branch’s free slots from the booking system or calendar, confirms the appointment, and takes reschedule and cancellation requests.
A reminder before the visit
It sends an approved template reminder before the appointment and asks the patient to confirm, so a freed slot can go to someone else.
Answers from the clinic’s own information
Services, prices, doctors and accepted insurance as management approved them. When it has no answer it says so and hands over.
No medical advice
It is set to refuse diagnosis and prescriptions, and to give the clinic’s emergency number and hand over at once when severe pain or an urgent case is mentioned.
Saudi dialect and English
It understands patients’ messages in their dialect, typos included, answers politely in the clinic’s tone, and in English to those who write in English.
A voice version for the phone
The same employee can answer the clinic’s calls in a natural voice, booking and answering when the line is busy or the clinic is closed.
What the digital employee does in a clinic’s day
Most of a clinic’s messages repeat: how much is a consultation, is the doctor in today, do you take my insurance, I want an appointment after work. They take hours from reception and go unanswered in the evening, when most patients book.
The digital employee answers them in seconds at any hour, then moves to booking without asking the patient to call. At the end of the day management has the list of new appointments and of the questions it could not answer.
- Answers questions on prices, services, doctors, hours and location
- Books, changes and cancels appointments, by branch and doctor
- Reminds the patient and asks for confirmation
- Records the new patient in the clinic’s system or a follow-up sheet
- Hands complaints and urgent cases to a person with a summary
How it connects to the clinic’s system
If the clinic’s booking or practice-management system allows integration, we connect the digital employee to it directly and appointments appear where they belong. If it does not, we start with a shared calendar or sheet, or build a simple booking system that fits the clinic.
The number and the WhatsApp Business account stay in the clinic’s name, and patient data is kept in the project’s own database with defined access, in line with the Saudi Personal Data Protection Law.
Try it before you decide
The demo page has a fictional clinic, Ibtisama Clinics. Write to its digital employee as a patient would, or call it, ask for an appointment and ask about prices. Everything it does shows in the system panel beside it as it happens.
The clinic in the demo is fictional and its prices are for show only; yours is built on your clinic’s real information.
How much does digital employee for clinics cost in Saudi Arabia?
Indicative Saudi market ranges in SAR, not a quote.
| Scope | Typical cost | What drives the price |
|---|---|---|
| A basic digital employee (repeated questions and handover) | SAR 20,000 to 40,000 | Rises with the number of flows, languages and the size of the knowledge base. |
| A digital employee with system integrations (CRM, booking, orders) | SAR 20,000 to 80,000 to set up | Integrating existing systems and the complexity of the flows move the price most. |
| Monthly running (hosting, the AI model, follow-up) | SAR 3,000 to 8,000 a month | Excludes Meta’s fees for WhatsApp messages, paid to Meta by message type. |
We send you a written quote in SAR within 24 hours of the discovery session.
Our commitments
You own the code
Source code, accounts and domain are in your organisation’s name from day one.
Written scope and contract
Scope, milestones and price are agreed in writing before the first line of code.
On-time delivery, guaranteed
The delivery date is written into the contract, and we keep it at every milestone.
Fast technical support
A team that responds quickly after launch and fixes any issue in production.
How we work with you
- 1
Free discovery session
30 minutes with an engineer to understand your needs and how you work.
- 2
Written proposal within 24 hours
Clear scope, milestones, timeline and a price in SAR, with no obligation.
- 3
Contract and staged payments
You pay in stages tied to deliveries, not everything upfront.
- 4
Delivery with weekly reports
Follow progress in the client portal and review every milestone before sign-off.
- 5
Launch, training and support
We launch on schedule, train your team and stay with you with fast support.
Request a quote
Tell us what you need for “Digital employee for clinics” and a specialist will send a written proposal with scope, timeline and price within 24 hours.
Frequently asked questions
How much does a digital employee for a clinic cost?
Basic conversational agents start in the market at about SAR 20,000 and rise with the booking integration and the number of branches and doctors, plus a monthly running cost for hosting, the AI model and follow-up. We send a written quote within 24 hours once we understand how the clinic works.
Does it give patients medical advice?
No. It is set to refuse diagnosis and prescriptions and to point the patient to an appointment with the doctor. When an urgent case is mentioned it gives the clinic’s emergency number and hands the conversation to a person at once.
Does it work with the system our clinic already has?
It depends on the system: if it offers an integration interface we connect directly, and if it does not we start with a shared calendar or sheet. We review your system in the first session and tell you what can be connected before any commitment.
Does it understand our patients’ dialect?
Yes. It understands Saudi, Gulf and Egyptian dialects, Modern Standard Arabic and messages mixed with English. We test it on a sample of your patients’ real messages before launch and add your doctors, services and branches.
Can we try it before signing?
Yes. The /try page has a demo clinic: write to its digital employee or call it, ask for an appointment and watch the booking being recorded. After signing, you test your own version with your team before it opens to patients.
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Ready to start?
Send us your idea on WhatsApp and get a written proposal with scope, timeline and price within 24 hours.
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