A digital employee for salons, spas and gyms that books appointments and follows up memberships

In a salon, the person who answers WhatsApp is usually the one working at the chair. The message waits until she finishes with her client, and by then its sender has booked somewhere else. In a gym the same questions come every day: how much is membership, when are the classes, do you offer a trial.

The digital employee answers on the spot and books without interrupting anyone’s work. At the end of the day the team finds tomorrow’s schedule in order, with a list of who confirmed and who cancelled.

The biggest loss in this business is a quiet one: an appointment nobody turned up for, and a membership that ended without anyone asking its holder about renewal. Both are fixed by steady follow-up, and steady follow-up is what the team never has time for.

The digital employee sends each reminder on time, asks for confirmation, and offers another slot to anyone who cancels. It writes to members before their membership ends with the message you approve, within Meta’s rules for template messages and only to those who agreed to receive them.

It does not diagnose a skin or hair problem from a photo, does not recommend a treatment, a diet or a supplement, and does not judge whether an exercise suits a health condition. It passes those questions to the specialist or suggests a consultation.

It does not freeze a membership, refund a payment or grant a discount outside the written policy. What the policy says, it explains to the client; everything else goes to management with a summary.

Where the booking system or gym management system offers an interface, the digital employee reads slots and memberships from it and records the booking in it. Where it does not, we start with a shared calendar per specialist or build a simple booking system that fits the business.

Prices and offers are updated in one place and change on every channel. The number, the accounts and the code belong to the business, and client data is kept with defined access in line with the Personal Data Protection Law.

The demo page opens on a fictional sample business, and booking with it is exactly what you will get: ask for an appointment, change it, then ask about a price, writing the way a client in a hurry would. You can also call it, and everything it does shows in the system panel.

Yours is built on your services, specialists, prices and policies.